SprooveEmail support
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Support
How can we help?
Sproove is operated by ReturnOS Inc. For account, purchase, privacy or technical questions, contact our support team.
Account & subscriptions
You can restore purchases and open Apple's subscription management directly from the Sproove app. Account deletion is also available in the app under Account & Privacy.
Common questions
Where is my chat history stored?
Your long-term chat history is stored locally on your device. After a recipient's device has safely persisted a delivery, the server acknowledges that local persistence and removes transport copies once required recipients have acknowledged. Offline transport data has a hard fallback below 24 hours.
Is Sproove end-to-end encrypted?
Not yet. Sproove is encrypted in transit and uses authenticated access controls, but agent mediation can require transient plaintext processing.
How do Apple purchases work?
Apple's App Store storefront determines the displayed purchase currency and localized price. Subscription changes and cancellations are managed through Apple.
How do I delete my account?
Open Sproove → Account & Privacy → Account löschen / Delete account. This removes your account, profile, entitlements and remaining server-side account data, and the app removes the local Sproove archive on that device.